Whatsapp +60186633100

Reservation / Cancellation Policy

Overview

BEFORE CONFIRMING YOUR RESERVATION, PLEASE READ OUR CANCELLATION/AMENDMENT POLICIES BELOW. ALSO CHECK OUR STAY POLICIES: https://www.betelnutlodge.com/betel-nut-lodge-guest-stays-policies/

CHECK-IN: 2PM(1400 HRS).   CHECK-OUT: 12 NOON.

Early check-in and Late check-out is subject to room availability. Regrettably, due to the hotel’s limited number of rooms,  check with us on the day for late check-out after 12pm noon. During weekends and peak periods, a charge may be imposed for late check-out.

Betel Nut Lodge is an Adult-Only (Guests 15 years old and above accommodated) & a Wholly Non-Smoking Property. Our Rooms and Public Spaces are All Non-Smoking Areas. A RM250 cleaning charge will be imposed for smoking or bringing durians, mangosteens or their associated products into the Lodge.

Confirmed Reservation of room(s) is by a Pre-payment/Deposit. Balance of room reservation costs to be settled at check-in.

Cancellation /Amendment of a Reservation of less than 14 days prior to the date of check-in will incur the full forfeiture of the Pre-payment/Deposit amount. For certain Offers & Peak periods, Pre-payment/Deposit may be Non-refundable (**Check below for these dates). No show is deemed to be a Cancellation of the Whole Reservation. Early BIrd Offer is NOT APPLICABLE for non-refundable dates.

For Some Offers and Non-Refundable (Peak)Dates, a Full Pre-payment is required. This Pre-payment is Not Refundable for amendment or cancellation at any time after Reservation.

Our Non-Refundable Dates: ** 13 to 16 Sept 2025, 19 Dec 2025 to 4 Jan 2026, 17 Feb 2026 to 28 Feb 2026 .

BOOK DIRECTLY WITH US FOR THE BEST RATES

  • Rates on this site are ONLY applicable for bookings DIRECTLY with Betel Nut Lodge. Contact us for Promotional rates that may apply for less busy periods.
  • Room Rates(in Malaysian Ringgit MYR) are inclusive of Breakfast(tea,coffee &Toasts) and will include the prevailing taxes. Rates on Fridays , Saturdays , Peak periods & Public Holidays are higher.

IMPORTANT NOTE : BEFORE PAYMENT, KINDLY CHECK OUR HOTEL’S BOOKING/CANCELLATION POLICIES ABOVE.

ALSO, CHECK OUR PRIVACY POLICY HERE.